Nims, Julia K.
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자료유형 | E-BOOK |
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서명/저자사항 | Implementing an inclusive staffing model for today's reference services [electronic resource]: a practical guide for librarians/ Julia K. Nims, Paula Storm, Robert Stevens. |
개인저자 | Nims, Julia K.,author, Storm, Paula,1950- author, Stevens, Robert,1969- author, |
발행사항 | Lanham: Rowman & Littlefield, 2014. |
형태사항 | 1 online resource (xvii, 143 pages): illustrations. |
총서사항 | Practical guides for librarians;no. 2 |
기타형태 저록 | Print version: Nims, Julia K. Implementing an inclusive staffing model for today's reference services 9780810891289 |
ISBN | 9780810891296 0810891298 9781306171199 1306171199 |
서지주기 | Includes bibliographical references and index. |
내용주기 | The changed reference environment -- Why do we need to change anything? -- Getting buy-in: setting the stage for change -- Can you help me? -- Selecting and training staff to work at the reference desk -- What needs to change now? Evaluating the inclusive staffing model -- So, what have the librarians been up to? -- Managing the new model for long-term success -- Reference: what does the future bring? |
요약 | Reference service remains a core function of modern libraries. However, how and where we provide assistance has evolved with changing technologies and the shifting habits and preferences of our users. One way libraries can provide the on-demand, in-person assistance while managing and developing new services and resources that will benefit current and future users is to reconsider how their reference points and services are staffed and adopt a staff-based reference model. In Implementing an Inclusive Staffing Model for Today's Reference Services, Nims, Storm, and Stevens describe step-by-step how to transition from the traditional librarian-staffed reference desk to an inclusive reference model where non-MLS personnel are equipped and empowered to answer reference questions wherever these questions might be asked. |
일반주제명 | Reference services (Libraries) --United States --Planning. Reference librarians --Effect of technological innovations on --United States. Library personnel management --United States. LANGUAGE ARTS & DISCIPLINES --Library & Information Science --General. |
언어 | 영어 |
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